Supports, sells, captures contacts.
kobot.chat acts like a team member who takes over repetitive conversations and guides the customer all the way to an order.
Answers questions 24/7
Availability, delivery, returns, product details — the AI assistant answers instantly, at any hour, from your knowledge base.
Recommends and closes orders
Matches products to the customer's needs from your real catalog and lets them place an order without leaving the chat.
Captures customer contacts
When it makes sense to grab a contact or hand the matter to a human, the AI assistant saves the e-mail and phone and passes them straight to you.
An AI assistant that knows your store — because it learns from your data.
kobot.chat answers only based on what you give it. The more sources, the more accurate the answers — no guessing.
Product feed
Prices, availability and variants pulled from an XML/CSV file. Automatic, recurring updates.
Documents and policies
Upload PDF files with delivery, returns and warranty rules. The assistant answers straight from their content.
Questions and answers
Add your own Q&A pairs for common questions. kobot.chat will answer them exactly the way you set.
Store page content
Indexing of product pages and subpages. The AI assistant knows the details of your offer and descriptions.
Answers only from your sources — when it doesn't know something, it directs to a human instead of guessing.
More than a chatbot with canned answers.
kobot.chat understands your assortment and works like your best salesperson — one who never sleeps and knows every product by heart.
Product knowledge from the feed
Automatic import of your offer, page scraping and a RAG index. The bot recommends specific items with prices and availability — it doesn't make things up.
Answers grounded in your offerOrders in chat
The customer orders without leaving the conversation. Everything lands in the panel with the full conversation history.
Contact capture
When a customer wants contact, the AI assistant saves the e-mail and phone straight to the panel. No enquiry gets lost.
Built-in safeguards
The AI assistant stays in its role, protects personal data and cannot be led astray — from day one, with no configuration.
It doesn't just answer — it acts.
kobot.chat drives the conversation towards a concrete outcome and saves the result wherever you need it.
Takes orders in chat
The customer orders without leaving the conversation. The order lands in the panel with the full history.
Saves leads
Collects the customer's e-mail and phone and files the contact straight to the panel. Nothing gets lost.
Recommends products from your offer
Matches items to the customer's needs from your real assortment — with price and availability.
Hands the matter to a human
When a topic goes beyond its role, it smoothly directs the conversation to your team.
Checks availability and prices
Answers questions about stock, variants and price based on the current feed.
Records the conversation context
Every conversation lands in the panel — you know what customers ask about and what's missing from your offer.
Everything happening in chat — in one place.
Conversations, leads and orders flow into a clear panel. You have full control over what the bot knows and how it behaves.
- Conversations with the full conversation history
- Leads and orders collected from the chat
- Sandbox to test conversations before launch
- Knowledge base under your control
From feed to a working AI assistant in three steps.
Connect the feed
Point to your product feed (XML/CSV). kobot.chat pulls in your offer, prices and availability — automatically and on a schedule.
Train and refine
Add documents, Q&A and policies. Test conversations in the Sandbox and enable only the products the bot should recommend.
Embed the widget
Paste a single snippet onto your store page. The bot goes live in your colors and answers customers in their language.
Works with your platform — via the feed.
You don't need a specific store. kobot.chat connects with any platform that exposes an XML or CSV product feed.
Got an unusual feed? We'll help connect it during onboarding.
One bot, every customer's language.
kobot.chat replies in the language the customer writes in — with no separate configuration for each market.
Right where the buying decision happens.
The bot lives in a widget on your store and answers exactly when the customer hesitates. No redirects, no installation on their side, no waiting for a hotline.
In your store's colors
A widget visually matched to your brand, embedded with a single snippet on the page.
Desktop and mobile
The same conversation on every screen. The customer installs no app.
Instant answer, 24/7
No queue and no office hours. The customer gets an answer in a second, at any time.
Secure from day one.
Safeguards work by default — with no configuration on your side.
GDPR compliant, data in the EU
Data processing and hosting are GDPR compliant. No transfer outside Europe.
Stays in its role
It doesn't stray from the store topic and is resistant to prompt manipulation attempts.
No hallucinations
It answers only from your sources. What it doesn't know — it passes to a human.
Customer data protection
Contact details go straight to the panel — they don't circulate in the conversation text.
We onboard companies on individual terms.
Public plans are in the works. Until then we work on a contract basis — scope, limits and onboarding tailored to your business.
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We set it up togetherWe configure the assistant on your products and knowledge — the bot launches ready to talk, not "ready to configure".
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Terms tailored to youConversation limits, feature scope and billing matched to your store's scale — no rigid packages.
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Ongoing bot careWe monitor answer quality and grow the assistant together with your offer.
Leave your contact details — we'll get back with a proposal for your company.
Request access hello@kobot.chatPublic plans and self-service sign-up — coming soon.
Frequently asked questions.
How long does implementation take?
Does the bot make things up?
What about GDPR and customer data?
Which platforms does it work with?
Can I test the bot before launch?
What counts towards the conversation limit?
What does the collaboration look like?
Launch an AI assistant on your site or store.
Leave your e-mail and we'll show how kobot.chat works on your offer. We go through every implementation together with you — feed or content, knowledge base and conversation tone.
Personal onboarding · support and advice at every stage